Wi-Pics Mobile!™ Frequently Asked Questions
Q: How does Wi-Pics Mobile!™ work?
Q: What cameras does Wi-Pics Mobile™ support?
Q: What transmission protocols does Wi-Pics Mobile!™ support?
Q: How can I order Wi-Pics Mobile!™?
Q: What about international orders?
Q: What forms of payment are accepted?
Q: What is United Imaging Solutions Return Policy for Wi-Pics Mobile!™?
Q: What is the warranty for Wi-Pics Mobile!™?
Q: Will there be software updates for Wi-Pics Mobile!™?
Q: What support options are available?
Q: What cameras does Wi-Pics Mobile™ support?
Q: What transmission protocols does Wi-Pics Mobile!™ support?
Q: How can I order Wi-Pics Mobile!™?
Q: What about international orders?
Q: What forms of payment are accepted?
Q: What is United Imaging Solutions Return Policy for Wi-Pics Mobile!™?
Q: What is the warranty for Wi-Pics Mobile!™?
Q: Will there be software updates for Wi-Pics Mobile!™?
Q: What support options are available?
Q: How does Wi-Pics Mobile!™ work?
A: Wi-Pics Mobile!™ connects to your camera via the camera's USB port. When images are captured by the camera, they are written to the memory card inserted into the camera. Wi-Pics Mobile!™ "moves" the images from the memory card in the camera to the memory card inserted into Wi-Pics Mobile!™. Images are then transmitted wirelessly to the destination specified in the Image Transmission configuration. All images remain on the memory card inserted into Wi-Pics Mobile!™, providing a backup copy of your images.
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A: Wi-Pics Mobile!™ connects to your camera via the camera's USB port. When images are captured by the camera, they are written to the memory card inserted into the camera. Wi-Pics Mobile!™ "moves" the images from the memory card in the camera to the memory card inserted into Wi-Pics Mobile!™. Images are then transmitted wirelessly to the destination specified in the Image Transmission configuration. All images remain on the memory card inserted into Wi-Pics Mobile!™, providing a backup copy of your images.
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Q: What cameras does Wi-Pics Mobile™ support?
A: Supported cameras currently include:
Additional camera makes and models are frequently added to the list of supported cameras. If your camera is not listed, please call us at 585-798-5973 for additional information, or email us at info@unitedimagingsolutions.com.
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A: Supported cameras currently include:
- Canon Rebel XSi, Xti, T1i, T2i
- Canon 5D, 5D Mark II
- Canon 20D, 30D, 40D
- Canon 50D, 60D, 7D
- Canon 1D Mark II, 1DS Mark III
- Canon 1D Mark IV
- Nikon D40, D3000, D3100, D5000
- Nikon D60, D70, D70s, D80, D90
- Nikon D200, D300, D3, D700
Additional camera makes and models are frequently added to the list of supported cameras. If your camera is not listed, please call us at 585-798-5973 for additional information, or email us at info@unitedimagingsolutions.com.
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Q: What transmission protocols does Wi-Pics Mobile!™ support?
A: Wi-Pics Mobile!™ supports both FTP and UNC protocols for image transmission.
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A: Wi-Pics Mobile!™ supports both FTP and UNC protocols for image transmission.
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Q: How can I order Wi-Pics Mobile!™?
A: Wi-Pics Mobile!™ can be ordered via the products page on this website by clicking here, or if you prefer you may fax your order in to 585-798-6003 using this Order Form, or simply call one of our trained sales staff at 585-798-5973.
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A: Wi-Pics Mobile!™ can be ordered via the products page on this website by clicking here, or if you prefer you may fax your order in to 585-798-6003 using this Order Form, or simply call one of our trained sales staff at 585-798-5973.
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Q: What about international orders?
A: We do accept and ship orders internationally. Shipping rates for international orders can be obtained by contacting a member of our staff at 585-798-5973 or via email at support@unitedimagingsolutions.com.
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A: We do accept and ship orders internationally. Shipping rates for international orders can be obtained by contacting a member of our staff at 585-798-5973 or via email at support@unitedimagingsolutions.com.
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Q: What forms of payment are accepted?
A: We accept Visa, MasterCard and American Express only.
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A: We accept Visa, MasterCard and American Express only.
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Q: What is United Imaging Solutions Return Policy for Wi-Pics Mobile!™?
A: We have a 14-day return policy. There is a minimum 15% restocking fee on all returns. Please see our full Return Policy here.
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A: We have a 14-day return policy. There is a minimum 15% restocking fee on all returns. Please see our full Return Policy here.
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Q: What is the warranty for Wi-Pics Mobile!™?
A: You can view the entire Wi-Pics Mobile!™ warranty here.
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A: You can view the entire Wi-Pics Mobile!™ warranty here.
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Q: Will there be software updates for Wi-Pics Mobile!™?
A: We are always working hard to add additional features to Wi-Pics Mobile!™ and updates will be released periodically. If there is a feature you would like to see added to Wi-Pics Mobile!™, click here to submit your request.
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A: We are always working hard to add additional features to Wi-Pics Mobile!™ and updates will be released periodically. If there is a feature you would like to see added to Wi-Pics Mobile!™, click here to submit your request.
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Q: What support options are available?
A: The following support options for Wi-Pics Mobile!™ are available:
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Phone Support:A: The following support options for Wi-Pics Mobile!™ are available:
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Monday thru Friday, 9 am to 6 pm Eastern Standard Time.
Email Support:
Is available from our support staff at support@unitedimagingsolutions.com, Monday thru Friday from 9 am to 9 pm, Eastern Standard Time.
After Hours / Weekend Support:
After hours and weekend support may be available. For additional information on after hours or weekend support, please email support@unitedimagingsolutions.com.
WiPics News
Bluetooth Barcode and RFID Scanners now supported! Contact us to find out more.
Our Customers Say...
"Since purchasing the Wi-Pics Mobile, our lines are shorter, more customers are being accommodated, my sales people are not as stressed and best of all, sales have increased..."
Contact Us
United Imaging Solutions, LLC
PO Box 665
Medina, NY 14103-0111
(585) 798-5973
(585) 798-6003 (fax)
For pre-sales information:
info@unitedimagingsolutions.com
For sales or order tracking:
sales@unitedimagingsoultions.com
For customer support issues:
support@unitedimagingsolutions.com